IT operations management pioneer PagerDuty this afternoon reported fiscal Q3 revenue and profit that both beat Wall Street’s expectations, and an outlook for the quarter’s revenue that was higher as well.

The report sent PagerDuty shares surging by 12% in late trading.

CEO and founder Jennifer Tejada remarked called the results “an outstanding quarter for PagerDuty as we delivered record revenue of $72 million and grew 33% year over year.”

Added Tejada,

Our product innovation continues to accelerate across use cases and departments as we empower enterprises to mature their digital operations and deliver superior customer experiences. PagerDuty’s platform converges Incident Response, AIOps, Automation and now Customer Service Operations to deliver rapid ROI and customer trust, building on a strong foundation of digital infrastructure to become the Operations Cloud for the modern enterprise.

Revenue in the three months ended in October rose 33.5%, year over year, to $71.8 million, yielding a net loss of 7 a share, excluding some costs.

Analysts had been modeling $70.2 million and a 9-cent loss per share.

PagerDuty said its total customer count rose 6%, year over year, to 14,486.

PagerDuty said its number of customers spending over $100,000 annually rose by 35% to 543.

The company’s “dollar-based net retention rate” was 124%, it said. International revenue made up 24% of sales in the quarter, it said.

For the current quarter, the company sees revenue of $75.5 million to $76.5 million, and a net loss in a range of 5 cents to 6 cents per share. That compares to consensus for $73.7 million and an 8-cent loss per share.

For the full year, the company sees revenue in a range of $278.5 million to $279.5 million, and a net loss of 33 cents to 34 cents per share. That compares to consensus of $275 million and a 37-cent loss per share.



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