Infosys (NSE, BSE, NYSE: INFY), one of the world’s most extensive digital services and consulting firms, has signed an agreement with Sally Beauty Holdings, Inc. (SBH), an international beauty retailer and distributor of professional beauty products. This partnership is meant to foster a vast transformation of IT at SBH, where service delivery optimization is achieved.
Scott Lindblom, Sally Beauty’s CIO, said, “We are excited to collaborate with Infosys as we take SBH into the future by modernizing our IT service delivery and meeting the goals set by our “Fuel for Growth” initiative. Embracing AI-amplified IT is a significant step forward for us and enables us to, in turn, deliver exceptional experiences for our customers.”
The relationship will also ensure the rationalization and modernization of its IT solutions and service through hyper-automation of the haptic by AI. This transformation will help SBH to provide better IT services with a blend of 24×7 predictive and proactive IT infrastructure monitoring systems.
Karmesh Vaswani, EVP and Global Head of Consumer, Retail, and Logistics, Infosys, said, “We are delighted to partner with Sally Beauty Holdings in their journey to embrace industry leadership and excellence in customer experience. Our assembly of Infosys Topaz applied AI assets, shaped by years of global experience in retail and consumer goods, will help SBH leapfrog ahead with an AI-first enterprise stack. Our collaboration exemplifies Infosys’s commitment to empowering businesses to accelerate their AI-led transformation while amplifying customer delight and operational efficiency.”
The project will unify several support services, improve processes, and trim costs over five years.
About Sally Beauty Holdings, Inc.
Sally Beauty Holdings, Inc. (NYSE: SBH) is a professional hair color and beauty supplies retailing company operating worldwide through two segments: Sally Beauty Supply and Beauty Systems Group. Sally Beauty Supply stores currently stock over 7000 products, including exclusive Ion®, Bondbar®, Strawberry Leopard®, and more; Beauty Systems Group, with the help from outside sales consultants, provides 8000 professional products of such brands as Paul Mitchell®, Wella®, Matrix®, and more. Such products are for use in salons and resale to the public.
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