Singapore-based AI startup Pand.ai has unveiled GINA.sg, an English-Chinese bilingual WhatsApp chatbot that helps car owners find the most competitive motor insurance that suits their profiles.
This was done in partnership with 3 major insurance companies namely Allianz, Etiqa, and MSIG.
GINA.sg is offering digital brokerage services for general insurance under the Monetary Authority of Singapore (MAS) Fintech Sandbox programme.
The company is also collaborating with the Singapore Management University (SMU) on a doctoral-level research led by Associate Professor Hannah Chang and James Tan, the former CEO of Tokio Marine Life Insurance Singapore (TMLS), to better understand consumer psychology and to optimise user journey for GINA.sg.
This chatbot is Pand.ai’s first foray into direct to consumers and plans are in the pipeline to progressively add more general insurance products.
GINA.sg can be contacted through WhatsApp using the number +65 8913 9033.
“Traditional online aggregators typically do not provide personalised quotes that are essential for car owners to make purchase decisions, while offline human agents do not have the expediency and convenience that online channels offer.
With GINA.sg, we are proud to partner with Allianz, Etiqa and MSIG to not only enable car owners to receive multiple quotes from different insurance companies in one go, but to do it conveniently using WhatsApp, in a language that they prefer, and even receive up to $200 cash-back for each policy that they buy.”
said Chuang Shin Wee, CEO of Pand.ai.